Update - We are in contact with third-party providers responsible for the Boleto payments, and we're working on a diagnosis.
Aug 12, 00:32 UTC
Investigating - We are currently investigating this issue.
Aug 11, 15:59 UTC
Production Network ? Degraded Performance
90 days ago
99.99 % uptime
Today
Core API Operational
90 days ago
100.0 % uptime
Today
Horizon API Operational
90 days ago
100.0 % uptime
Today
Stellar Core Operational
90 days ago
99.99 % uptime
Today
Banking Services Operational
90 days ago
100.0 % uptime
Today
Payment Services Degraded Performance
90 days ago
100.0 % uptime
Today
Authorization services Operational
90 days ago
100.0 % uptime
Today
VISA Cards Services Operational
90 days ago
99.97 % uptime
Today
Identity and Verification Services Operational
90 days ago
100.0 % uptime
Today
Postbacks, Alerts and Monitoring Operational
90 days ago
99.96 % uptime
Today
Enterprise Network ? Under Maintenance
90 days ago
99.99 % uptime
Today
geometric-sled Operational
90 days ago
100.0 % uptime
Today
sapphire-harp Operational
90 days ago
100.0 % uptime
Today
cobalt-chalice Operational
90 days ago
100.0 % uptime
Today
pearl-harmonica Under Maintenance
90 days ago
100.0 % uptime
Today
ruby-clarinet Operational
90 days ago
100.0 % uptime
Today
spinning-flute Operational
90 days ago
100.0 % uptime
Today
chalk-recorder Operational
90 days ago
99.96 % uptime
Today
beryl-sax Operational
90 days ago
100.0 % uptime
Today
heliodor-cello Operational
90 days ago
100.0 % uptime
Today
irish-nadal Under Maintenance
90 days ago
100.0 % uptime
Today
bixbite-gong Under Maintenance
90 days ago
100.0 % uptime
Today
Test Network ? Operational
90 days ago
100.0 % uptime
Today
Core API (Testnet) Operational
90 days ago
100.0 % uptime
Today
Horizon API (Testnet) Operational
90 days ago
100.0 % uptime
Today
Stellar Core (Testnet) Operational
Banking Services (Testnet) Operational
Payment Services Operational
VISA Cards Services (Testnet) Operational
Identity and Verification Services Operational
Google Cloud Platform ? Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Stackdriver Operational
Cloud Flare Operational
Cloudflare São Paulo, Brazil - (GRU) Operational
Cloudflare Cloudflare API Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare SSL for SaaS Provisioning Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Always Online Operational
Cloudflare DNS Updates Operational
Cloudflare Cloudflare Authoritative DNS Operational
Notification Services Degraded Performance
Twilio SMS Operational
Twilio REST API Operational
SendGrid SMTP Operational
Twilio SMS, Latin America Degraded Performance
Twilio Voice, Latin America Operational
Support Services Operational
Documentation - ReadMe.io Hub Operational
Help Desk - Jira Service Desk (Portal) Operational
Help Desk - Jira Service Desk (Web) Operational
Open Source Services Operational
NPM Enterprise Operational
NPM Registry Reads Operational
Gitlab - On Premise Operational
Nightly Network ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
Past Incidents
Aug 12, 2020

Unresolved incident: [Production][Enterprise] Elevated Boleto Payments error rate in the API.

Aug 11, 2020
Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Resolved - We have seen issues with the btcore.app DNS during this afternoon, patches were deployed and everything should be ok by now.
Aug 1, 18:30 UTC
Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.