Bitcapital Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Production Network Operational

90 days ago

99.97 % uptime

Today

Core API Operational

90 days ago

100.0 % uptime

Today

Horizon API Operational

90 days ago

100.0 % uptime

Today

Stellar Core Operational

90 days ago

99.93 % uptime

Today

Banking Services Operational

Payment Services Operational

VISA Cards Services Operational

Identity and Verification Services Operational

Postbacks, Alerts and Monitoring Operational

Enterprise Network Operational

90 days ago

100.0 % uptime

Today

geometric-sled Operational

90 days ago

100.0 % uptime

Today

obsidian-violin Operational

90 days ago

100.0 % uptime

Today

sapphire-harp Operational

90 days ago

100.0 % uptime

Today

Test Network Operational

90 days ago

98.3 % uptime

Today

Core API (Testnet) Operational

90 days ago

96.61 % uptime

Today

Horizon API (Testnet) Operational

90 days ago

100.0 % uptime

Today

Stellar Core (Testnet) Operational

Banking Services (Testnet) Operational

VISA Cards Services (Testnet) Operational

Google Cloud Platform Operational

Google Cloud Platform Google Kubernetes Engine Operational

Google Cloud Platform Google Cloud SQL Operational

Google Cloud Platform Google Cloud Storage Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Cloud DNS Operational

Google Cloud Platform Google Cloud Pub/Sub Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Google Container Engine Operational

Google Cloud Platform Google Stackdriver Operational

Cloud Flare Operational

Cloudflare São Paulo, Brazil - (GRU) Operational

Cloudflare Cloudflare API Operational

Cloudflare SSL Certificate Provisioning Operational

Cloudflare SSL for SaaS Provisioning Operational

Cloudflare Rio de Janeiro, Brazil - (GIG) Operational

Cloudflare Load Balancing and Monitoring Operational

Cloudflare Porto Alegre, Brazil - (POA) Operational

Cloudflare Cloudflare Recursive DNS Operational

Cloudflare Always Online Operational

Cloudflare Fortaleza, Brazil - (FOR) Operational

Cloudflare DNS Updates Operational

Cloudflare Cloudflare Authoritative DNS Operational

Support Services Operational

Documentation - ReadMe.io Hub Operational

Help Desk - Jira Service Desk (Portal) Operational

Help Desk - Jira Service Desk (Web) Operational

Nightly Network Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

[Production][Enterprise] Phone credits API with elevated errors

Resolved - The fix is tested and ready for deploy.
Oct 9, 17:15 UTC

Identified - A new release is being deployed in the Testnet (internal) environment for QA, with a subsequent deploy yo production environments.

More updates will follow shortly.
Oct 9, 12:10 UTC

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

[Production][Testnet] Problems with physical card unblock and activation APIs

Resolved - This incident has been resolved.
Sep 30, 13:49 UTC

Update - Getting card information is back online and the complete fix is already in the test network.

The team will be deploying the fix on all production environments in the next hours.
Sep 26, 17:25 UTC

Identified - There's a current incident in our VISA card processing partner that prevents physical cards to be unblocked and activated.

The authorization services are not impacted, all cards purchases (physical and online) should be working as expected.
Sep 25, 23:10 UTC

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